Sunday, 16 June 2024
unlimited proactive support

Our goal is to ensure that you get maximum value out of our interview services. To help ensure you can spend your time on high value activities, we provide you with unlimited support for any issue related to our system, reporting tools and use of our services. No support tickets or queues - we are always ready to help.

In addition, we are continually looking for ways to improve our interview offering and its effectiveness and so some of the things we will proactively monitor and report to you include:
  • opportunities to incorporate relevant, new questions into your interviews
  • effectiveness of the interview request process to identify which steps or internal groups may need some additional focus to achieve high completion rates
  • the feedback from employees on their experience of the interview process
  • quarterly interview statistics so you can see how well the process is working

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