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| unlimited, proactive support |
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Our goal is to ensure that you get maximum value out of our interview services. To make sure that you can spend your time on high value activities, we provide you with unlimited support for any issue related to our system, reporting tools and use of our services. No support tickets or emails (unless that’s your preferred way to contact us) - we are always ready to help.
In addition, we are continually looking for ways to improve our exit interview offering and its effectiveness and so some of the things we will proactively monitor and report to you include:
- opportunities to incorporate relevant, new questions in your exit interview
- effectiveness of the exit request process to identify which steps or internal groups may need some additional focus to achieve high completion rates
- the feedback from departing employees on their experience of the interview process
- quarterly exit interview statistics so you can see how well the process is working
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